Pricing

What's always free

Everyone can use ClassMates for free. These are free on every plan, for everyone, always:

• Studying with your group: creating or joining a circle, scheduling sessions, the shared focus timer, chat, notes, flashcards, quizzes, goals and progress.
• Safety: reporting, blocking, appeals and Guardian AI checks.
• For families: parent and guardian summaries.
• Your data: downloading a copy of your data, and deleting your account.

What a paid plan changes

A plan adds capacity, and for organisations, admin tools. It never decides whether a student can study with their group. Each plan in the comparison lists what it adds.

Who can pay?

• Only adults. In Sri Lanka that means 18 or over.
• Under 18? You'll never see a price or a checkout. If you have a linked parent or guardian, you can choose "Ask a parent" on your Plan screen in the iPhone app or in the web app. They can approve and pay, or decline. You'll only see "Asked" or "Not now". A request lasts 7 days.
• A parent can buy Plus for a linked child who has approved the family link.
• Paying never lets a parent see more. Parents see the same summaries whether or not they pay.
• Organisation licences are bought by an organisation's admin. See For schools.

Can other people see my plan?

No. There are no badges, colours or labels that show who pays. Your plan is visible only to you, to whoever pays for it, and, for an organisation licence, to that organisation's admins.

Can I buy a plan in the app?

• iPhone: yes. Plus can be bought in the iPhone app through the App Store. It's a purchase with Apple, under Apple's terms. The App Store shows its own price; in Sri Lanka it's in US dollars, because Apple doesn't use rupees. To manage or cancel, use your App Store subscriptions. For a refund, ask Apple.
• Android: no. The Android app doesn't sell plans. Buy Plus on the web, in the web app at web.classmates.lk, and the Android app shows it under Plan.
• On the web, plans are paid through OnePay in Sri Lankan rupees.

Can I pay twice by mistake?

ClassMates allows one plan per person at a time, whichever way you paid. If a payment slips through twice, a person checks it and we refund the duplicate.

How do web plans renew?

• Plus bought on the web is paid for one period at a time, a month or a year. It doesn't renew on its own.
• We remind you 7, 3 and 1 days before it ends. Organisations get reminders 30, 7 and 1 days before.
• You can renew in the last 30 days, and the new period starts when the old one ends.

How do I cancel?

• On the web: open Plan in the web app and choose Cancel. Organisation admins cancel from Billing. Reminders stop at once, and you keep the plan until the end of the period you paid for.
• In the App Store: cancel in your App Store subscriptions.
• Cancelling is as easy as subscribing. No countdowns, no pre-ticked boxes, no hidden fees.

What happens when a plan ends?

Nothing is deleted, hidden or locked. Notes, decks, files and groups stay readable and can still be exported. Only new use beyond the free limits pauses, with a clear message.

Refunds

• App Store: Apple handles refunds.
• Plus bought on the web: you can ask for a refund within 14 days of your first purchase, if Plus hasn't been used beyond the free limits.
• Duplicate payments are refunded.
• A person at ClassMates decides every refund.

Read the full Refunds and Cancellations policy.

How do I pay on the web?

Through OnePay's secure payment page, with the payment options it offers. ClassMates never sees or stores your card number. Every payment gets a numbered receipt, and organisations get an invoice. Organisations can also pay by bank transfer.

Do prices include tax?

Yes. Prices are in Sri Lankan rupees and include taxes. The price you see before you confirm is the full price. There are no trials, coupons or referral rewards.